at Square Mile Coffee Roasters
Square Mile Coffee Roasters is a multi-award-winning coffee roasting company. Offering a dedicated wholesale service, we supply coffee to like-minded, quality-focused cafes and businesses worldwide. On a mission to share and foster a global coffee culture, we ship beans to homes around the world through our webshop and subscription service.
We are seeking a Technical Support Representative who will be responsible for the day-to-day technical support we offer our customers in person or remotely.
This is an essential role within the wholesale department, and the technical support representative will provide excellent customer service to our wholesale customers. The technical support representative will take responsibility for solving problems until the issue is resolved.
This role will suit someone with experience working with and maintaining coffee machines. If you’ve had this kind of experience in a cafe environment or similar and are looking for the next step in your coffee career, this role may be the perfect fit.
Role Responsibilities (include but are not limited to):
Key Skills:
Other Information:
This position is mainly worked between Monday and Friday; evening and weekend work will occasionally be required.
Benefits
To Apply
To apply, please upload CV and a short cover letter explaining what makes you the ideal candidate for this role, and why you would like to work with us by Friday 10th May 2024.
Although we would like to acknowledge all the CVs we receive, we can only respond to those who qualify for an interview. We look forward to hearing from you and wish you the best of luck.